Skip to content
Adency logo Adency.

Since 2016

Social Media Marketing

Your customers check social media before they trust you and after they hear about you. We make sure what they find there moves them closer to buying.

Social media marketing with a job to do

Social media is where most marketing budgets go to feel productive. Posts go out, likes trickle in, and nobody can say what it earned. Adency’s social media management services start by rejecting that arrangement: every platform we run for you has a defined job — build trust with prospects who found you elsewhere, generate leads through paid campaigns, or keep your business top of mind in your local market — and gets measured against it.

We’ve run social programs for Virginia, DC, and Maryland businesses since 2016, long enough to watch platforms rise, algorithms turn, and one principle hold: consistent, genuinely useful content from a real local business beats clever content from a brand pretending to be one.

What’s inside an Adency social program

Strategy and platform selection. We choose platforms based on where your buyers actually are, not where trends point. A government contractor in Arlington needs LinkedIn; a Richmond restaurant needs Instagram. Saying no to the wrong platforms is half the strategy.

Content creation in your voice. A monthly calendar of posts — photos, graphics, short video, and copy — built from your expertise, your projects, and your people. Content connects to your broader content marketing: articles become carousels, FAQs become reels, and nothing useful gets used only once.

Paid social campaigns. Organic reach for business pages is small and shrinking; paid is how social generates leads on purpose. We run targeted Facebook, Instagram, and LinkedIn campaigns with proper conversion tracking, managed with the same cost-per-lead discipline as our PPC service.

Community management. Comments answered, messages routed, reviews and mentions flagged. Responsiveness is the difference between social media as a lead channel and social media as a billboard.

Reporting that skips the vanity. Reach and followers appear as context; clicks, inquiries, and conversions are the headline. You’ll know what the channel earned, every month.

Where social fits in your stack

Social rarely closes a sale alone — it multiplies everything else. Prospects who find you through search check your profiles before calling; a dead feed quietly costs you deals your SEO already paid for. Active profiles also feed your local presence and reputation, and the engagement signals increasingly surface in AI-generated recommendations. For most local businesses, social is the trust layer that makes the rest of the funnel convert.

Why DMV businesses choose Adency for social

Social media is intensely local: what plays in Washington DC professional circles falls flat in a Richmond neighborhood group, and a national agency posting generic content can’t tell the difference. We can — we live in these markets. You also get honest counsel about effort: if your category gets more from reviews and search than from Instagram, we’ll say so and point the budget where it earns more, even when that’s a smaller engagement for us.

No fabricated engagement, no purchased followers, no posting for posting’s sake. Just a consistent, professional presence that supports a measurable pipeline.

Call 804-485-0000 or book a free audit — we’ll review your current profiles against your top three competitors and show you exactly where the gaps are and which ones are worth closing.

Social Media Marketing — FAQs

How much do social media management services cost?

Our management plans typically run $800–$3,000 per month depending on platform count, posting frequency, and whether content creation is included. Paid social campaigns add ad budget paid directly to the platforms. We scope after learning your goals — a two-platform local presence costs far less than a multi-channel campaign with video production.

Which social platforms should my business be on?

Fewer than you think. A B2B consultancy usually needs LinkedIn done well; a restaurant needs Instagram and Google posts; a home services company often gets more from Facebook and reviews than anything else. We'd rather run two platforms excellently than five badly — spreading thin is the most common social media mistake we see.

Does social media actually generate leads or just likes?

Both are possible; only one is the goal. Organic social primarily builds trust and keeps you top of mind — it closes the deal your other marketing starts. Paid social generates measurable leads with proper targeting and tracking. We report on link clicks, inquiries, and tracked conversions, and we'll never present follower count as the headline result.

Who creates the content — and will it sound like us?

We do, in your voice. Onboarding includes a voice and visual guide built from your existing brand, and you approve content before it publishes via a shared calendar. We'll also coach your team to capture raw photos and moments from the field — authentic material consistently outperforms stock, especially for local businesses.

Do you handle comments and messages?

Yes — community management is included in management plans during business hours: responding to comments, routing inquiries to your team fast, and flagging anything sensitive before it grows. Speed matters; a question answered in an hour is a lead, the same question ignored for three days is a competitor's lead.

Ready to outrank your competition?

Get a free, no-pressure audit of your website and a clear plan to grow. Serving Richmond, Washington DC, and the entire DMV since 2016.

Since 2016 · No setup fees · Month-to-month after 90 days · You talk to the people doing the work